With over three decades of experience in the industry, LaDonna has held several key roles in companies like Ferrara Fire Apparatus, American LaFrance, Medic Master, and Emergency One, where she gained a wealth of product knowledge and expertise in the manufacturing processes. At US Fire Apparatus, she applies her experience to foster strong lines of communication that promote quality in the product. LaDonna serves as a crucial link between various departments and customers, ensuring smooth communication and timely delivery of high-quality products.
LaDonna’s areas of expertise include customer interactions and relationships, product knowledge, and an unparalleled work ethic. She is highly skilled at managing customer expectations, delivering exceptional service, and building long-term relationships. She has a keen eye for detail and is adept at identifying product issues, implementing solutions, and monitoring quality assurance processes.
In her personal life, LaDonna enjoys watching Nebraska football and volleyball, attending NASCAR and NHRA racing events, and spending time with her grandchildren.
